Brasty.ro este un magazin online ce comercializează parfumuri și articole pentru îngrijirea pielii și a părului, dar și produse pentru machiaj și parfumuri pentru casă.
Comenzile plasate pe site sunt ușor și intuitiv de efectuat, metodele de plată sunt diverse și sigure, iar livrarea coletelor este promptă.
Gama de produse este una destul de variată, iar magazinul oferă periodic promoții și reduceri semnificative de preț.
Cumpărătorul are dreptul de a returna un produs într-o perioadă de 14 zile de la primirea acestuia, iar pentru mai multe informații are la dispoziție serviciul clienți al magazinului, e-mail sau formularul de contact de pe site.
Alena - October 1, 2024 @ 12:43
Order No. 5124046532
I placed an order on Brasty.ro and paid in advance. The payment was successfully processed, but weeks have passed, and I have not received my order. Customer support is completely ignoring my messages. I contacted them multiple times, and the only response I received was false information claiming that my order was shipped on the 24th. However, when I checked the tracking number, it showed that the shipment does not exist.
I have received no further explanations or confirmation from the company. I am extremely disappointed with their customer service and overall handling of this situation. Now, I have no choice but to contact my bank to initiate a chargeback and file a complaint with ANPC.
I do not recommend this store to anyone!
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This review clearly states your issue and could get the attention of the company or warn others about their service.
Order No. 5124046532
I placed an order on Brasty.ro and paid in advance. The payment was successfully processed, but weeks have passed, and I have not received my order. Customer support is completely ignoring my messages. I contacted them multiple t